Terms of service
Welcome to our website. This website is operated by our Chikankari Brand. Throughout the site, the terms "we", "us" and "our" refer to our brand. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
1. Handmade & Chikankari Craftsmanship Variations
- All our products are intricately handcrafted, hand-embroidered or hand-block printed by traditional artisans. Due to the unique, manual nature of Chikankari embroidery, there may be slight variations in threadwork, motifs, color shading or minor asymmetry.
- These variations are characteristic characteristics of authentic hand-loomed and hand-embroidered textiles and are not considered defects or manufacturing flaws.
- By placing an order, you acknowledge and accept that the final delivered product may vary slightly from the product image displayed on your screen due to digital lighting and manual production processes.
2. Product Care & Maintenance Disclaimer
Chikankari garments are delicate and require specific, gentle care.
- We strongly recommend **dry cleaning** or **gentle manual hand-washing in cold water using a mild detergent, followed by air drying in the shade.
- We are not liable for any damage, fraying, shrinkage, color bleeding or unraveling of threadwork caused by improper washing, machine laundering, tumble drying, rough usage or direct exposure to high heat during ironing.
3. Pricing
- All prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue any product or service without notice.
4. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
5. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
6. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where our business operates.
7. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
8. Contact Information
Questions about the Terms of Service should be sent to us at support@suhini.in or by mail to A/39, 5th floor, Seema Apartment, Khemani, Ulhasnagar-421002, Maharashtra, India.